Your Motrive visit. Web, iOS and Android.
Explore the Motrive mobile-service app: request a visit, manage vehicles, review your quote and follow the service from your account.
Clarity before payment
Your request is free. Scope, price and provider assignment are reviewed before the payment needed to confirm the visit.
The same visit, your way
Keep vehicles, quotes and visits in a secure account. Web and mobile channels use the same service rules.
A network growing with you
Explore Canadian markets in preparation. Booking follows each area's activation and actual provider availability.
Choose the access that fits your visit.
The website lets you prepare a customer request without creating an account. A verified customer account adds a protected portal for associated visits, saved vehicles and preferences. When official iOS or Android listings are available, the links on this page are the place to find them; an unlisted store version should not be assumed released.
More detail
Web and native interfaces belong to the same service workflow. Installing an app does not create extra appointment capacity, approve a vehicle or turn an estimate into a confirmed price. Eligibility, available providers and the accepted service details still determine what can be booked.
Keep the important details together.
Use the service details to check which vehicle is included, what work was requested, the current status and the next action. Before acceptance, review the exact scope and total. After completion, keep the recorded work and follow-up instructions with the vehicle’s history rather than relying on a remembered estimate.
- Confirm that you are viewing the correct vehicle and visit
- Recheck details when the service, address or quote changes
- Keep private visit access and account recovery information confidential
Returning as a guest or as a professional
For a guest request, return using the private visit access provided, preferably from the original browser when available. A guest visit is not a public dashboard, and an order reference alone does not authorize access. If access is missing, use the published recovery or support route rather than sharing private links publicly.
More detail
Providers use a separate protected workspace after their professional application and approvals. A customer account is not a shortcut to provider activation. Start from the provider application page to see the required business, insurance, qualification and equipment information.
Common questions
Explore all questionsWhat is an on-rim wheel swap?
Your replacement tires are already mounted on their own set of rims. We exchange the four complete wheels. To remove tires from their rims, choose the separate off-rim mounting and balancing service.
Can you work anywhere?
The site must be authorized, level, accessible and spacious enough. A private driveway or authorized parking space may work. Street work and unsuitable sites are not accepted.
How is an oil-change price confirmed?
We verify the exact engine, oil specification and quantity, filter and supplies. You receive a fixed quote after that review.
Is my request confirmed immediately?
A provider must be assigned and their availability reserved. You then receive instructions to accept the final price and pay before the confirmation deadline.
What if the weather prevents the service?
We will contact you to arrange an appropriate arrival window. Site safety and quality of work determine whether the visit can proceed.
Keep your day yours.
Choose your service and check your address. Your request is free; confirmation follows review and provider assignment.